The Portable MLIS Chapter 9: "Reflections on Creating Information Service Collections"

G. Edward Evans offers seven pieces of advice to librarians specializing in collection development, which is an area of librarianship I think I'd really enjoy, so I'm glad it was assigned. I will just discuss a couple of them in this entry.

Remember our "product" is access to information regardless of format. Given my love for all things old and especially for books, new and old, I am probably a little prone to the view that "libraries equal books," although I am trying to disabuse myself of that notion, and I'm sure I will have shed it once I've completed my MSLIS. I remember being somewhat scandalized back in 1997 when I was working as a circulation clerk at the undergraduate library at the UW and the new library administrator was busily weeding (hemorrhaging?) books to make space for a computer lab on the second floor (the first floor was reference and periodicals and the third was and remained stacks). In retrospect it makes sense to provide all those terminals for students to access increasingly digitized information, but at the time I thought it was wasteful and contrary to the mission of the library to make it contain fewer books. I think it is possible the "e-book bandwagon" Evans dismisses (p. 91) will still happen, although it is unlikely to replace physical books: Amazon's Kindle has been reasonably successful, and CEO Jeff Bezos has said he's open to the idea of facilitating library lending of Kindle editions (Levy, p. 4). Of course, since any e-book limits its readership to a reasonably affluent economic class due to the initial cost of the devices, e-books will not likely replace physical books for library users anytime soon (although some libraries might consider circulating Kindles too--due to the expense and risk, this might be more appropriate for academic libraries, for example).

Just one more little thought on this section: was anyone else a little put off by the statement, "We had to rework any order for nonprint items into a form that looked like a book or journal order" (90-91)? I can understand the motivation, and perhaps the ends justify the means, but it seems rather...deceptive.

Embrace change and be flexible. I feel fortunate in that I'm old enough to have experienced a lot of technological developments in my adult life, so I appreciate them and could recognize their significance, and also young enough that adopting them has not been too traumatic. When I began college in 1993, students were just beginning to use email; in 1996 I created my first website using my allocated space on the UW server; in 1998 I was able to take a writing course that integrated Internet technologies and reinforced basic HTML. I regret that I haven't always kept up with technological developments as quickly as they come up and have been reactive rather than proactive, but I hope to reverse that trend at the iSchool, taking to heart Evans' advice that "Being able to help your colleagues get through what may be viewed as traumatic change by some people will be a great career asset" (92).

Build relationships. This piece of advice is not about building relationships with patrons (although that's important too and is covered earlier), but with vendors. Evans encourages librarians to have a friendly and cooperative relationship with outside entities (jobbers, parent organizations, etc.), rather than the adversarial attitude that a lot of librarians seem to have, in his experience. This seems intuitive to me, although maybe it's not because librarians, who usually work for nonprofit organizations, don't have to worry about the bottom line, making profits, pleasing investors, and so on, the way that vendors have to do. My dad runs a small business and, since he's responsible for sales as well as making sure the day-to-day operations of the business function, he has to work with people in a wide variety of professions, which he does well and which I've always found an admirable quality. This certainly seems to me preferable to a de facto antagonistic attitude toward vendors displayed by the authors of Chapter 3, "Human Rights, Democracy, and Librarians," who say if we lose sight of "our main purpose" (with which, in itself, I don't disagree), "We will purchase the titles vendors tell us to (who are in turn told what to publish by their corporate HQs), accept only the Web sites our corporate controlled filters filter..." (33). I have a knee-jerk reaction to this view of corporations, which I think are in themselves neutral, noting that 1. corporations are motivated by profit, in part so they can continue to exist and serve their customers--I suppose a world full of tiny free presses motivated by ideals rather than profit would be nice, but ridiculously inefficient for whoever is doing collection development, and 2. corporations are made up of people, and you have to deal with them, and if you can have pleasant interactions with people you have to deal with, life is just a lot nicer.

Evans, G. Edward. "Reflections on Creating Information Service Collections." The Portable MLIS: Insights From the Experts, ed. Ken Haycock and Brooke E. Sheldon. Westport, CT: Libraries Unlimited, 2008, pp. 87-97.

Levy, Steven. "The Future of Reading." Newsweek, November 26, 2007. Page 4 of the online version, retrieved June 25, 2009. http://www.newsweek.com/id/70983

Updated July 9, 2009.